Frequently Asked Questions
About Guitar Alliance
What separates GuitarAlliance.com from other guitar websites?
What can GuitarAlliance.com show me that I don't already know?
Is this just a rehash of stuff that I can find for free all over the Internet?
Who built this site?
Can I get help if I don't understand something?
Why do you charge for membership?
Do you offer a money-back guarantee if I'm not happy with the site?
Technical Issues
Q: I Can't Get The Video To Play. What Do I Do?
Q: I Can't Get The Audio To Play. What Do I Do?

Questions About Guitar Alliance
Q: What separates GuitarAlliance.com from other guitar websites?
A: Well, for starters, it's a cohesive site meaning there's an ultimate purpose
for it's design and content. It's not a collection of random guitar lessons
for you to get lost in. It's has a well planned out design. All pictures and
diagrams are legible, and you can hear how things are to be played with audio
examples that play directly from the page (these are real guitar audio samples-not
midi). We take you step by step.
Q: What can GuitarAlliance.com show me that I don't already know?
A: Probably a lot more than you think--even if you've played for many years.
After you have learned all the material in the site you'll be able to hang
with the best players in the world, because you'll be one of them. 95% of all
guitarists in the entire world do not posses all the knowledge and skills
presented in the site.
Q: What is CAGED?
A: CAGED is the system that is derived from the unique tuning of the guitar.
The primary chord patterns found on the guitar are C, A, G, E, and D. They
are just the beginning of the CAGED system. These 5 basic patterns open up
a door to total fretboard domination. Every other chord, scale, and arpeggio
can be built from these 5 patterns. It has been rumored that Jimi Hendrix's
vast abilities stem from his knowledge of the CAGED system and look at what
it did for him. Understanding and mastering the CAGED system is the greatest
achievement for any guitarist and GuitarAlliance.com will show you how to do
this--and more!
Q: Is this just a rehash of stuff that I can find for free all over the Internet?
A: No! Every aspect of GuitarAlliance.com was created exclusively for the site.
Much of the material (and especially how it's presented) cannot be found anywhere
else. We had to dig deep to come up with the simple solutions for total fretboard
domination that are presented in the site.
Q: Who built this site?
A: The site was founded by guitarist Kenny Mann who has been giving private lessons
in the Central Arkansas area for over 15 years. It is maintained by Kenny and
several of his current and past students. The site has taken 8 years
to build and continues to grow every day.
Q: Can I get help if I don't understand something?
A: Full members get unlimited support. If you don't understand something, don't
hesitate to ask us about it. We'll set you in the right direction in no time.
The more we hear from our members the better the site gets. This is because
the feedback we get from members helps us to "fine-tune" the material
so that the next person can understand it on their own without asking for help.
Q: Why do you charge for membership?
A: There are 2 reasons. The 1st reason is a lot of work goes into the site by
all those involved and to keep it going they've got to be paid for their time.
Nobody works for free (at least nobody we know).
The 2nd reason is that due to the fact that we offer unlimited e-mail, chat,
and forum support and instruction to our members. If we let everyone on the
Internet in for free we would never be able to provide this type of one-on-one
support.
Q: Do you offer a money-back guarantee if I'm not happy with the site?
A: Yes. We offer a "no questions asked" money-back guarantee if you
decide to cancel within 30 days of your purchase. Since we provide personal
support and instruction there's a limit to the number of members we can accept.
If you're not thrilled with what you're getting, we would rather refund your
money and open your spot up for someone else.

Technical Issues
Q: I Can't Get The Video To Play. What Do I Do?
A: More than likely you will need to update your browser. All files are hosted through live stream, so if you are unable to view a video, there is a setting that you need to fix on your computer. If you need help with this, please don't hesitate to e-mail us and we'll get back with you.
Q: I Can't Get The Audio To Play. What Do I Do?
A: Much like the answer above, there will be a setting issue or browser problem that you are having. All audio files are embedded within the site, so if you have trouble listening to the audio files, e-mail us and we'll help you. Make sure you have adobe.com's free flash player installed.